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FAQ
We want you to love your Efforest purchase! Here's a quick rundown of our policy:
Found a quality issue?
• Let us know within 3 days of receiving your item.
• We'll offer a refund or replacement to make it right.
• For big items like shower doors, we'll provide exact replacement shipping costs upfront.
Need to cancel?
• If we haven't shipped yet, contact us within 24 hours of your purchase.
Decided to return?
• You've got 30 days from delivery to start a return.
• Items should be unused and in original packaging.
• Email info@efforest.com to begin the process.
• You'll cover the return shipping.
• We'll process your refund within 7 business days of receiving the item.
For all the nitty-gritty details, check out our full policy at: https://efforest.com/pages/return-refund-policy
Questions? We're here to help! Just drop us a line at info@efforest.com.
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About Us
Efforest™ has remained steadfast in our mission to deliver high-quality, affordable pillow & massager products that promote comfort, relief, and quality rest.
Hours: 9am - 5pm PST (Mon - Fri)
Phone (US): +1 8884392401
Phone (HK): +852 31690997
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