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Yes. You can use this neck massager pillow while plugged in but is not highly recommended. It may damage the battery in the long run.
Gentle Reminder - Due to the high demand during the Q4 holiday period & potential flight delay or custom delay, the orders placed after 8th December 2022 might not be able to arrive in time for Christmas. We appreciate your patience while we’re all doing our best working to get your order to you as quickly and safely as possible. Thank you for your support!
All orders are expertly packaged, prepared and shipped within one to two working days of ordering. We offer Free Shipping Worldwide and the typical delivery timeframe is 10-17 days. Depending on your location, you may receive items later or earlier. All orders are shipped with tracking number so you can track them every step of the way! Occasionally, packages may face delays beyond our control, such as customs or postal delays so please kindly understand.
You can also visit our online Track My Order page, enter your order number and email to check your order status.
We always put our customers first and do our best to resolve any issues that our customers may experience with their online orders. Any products you return must be in the same condition you received them, in the original packaging and must be within 30 calendar days of the delivery date. For more assistance, you can check more from our refund policy page or you can send us an email at firstname.lastname@example.org. Our customer support representative will be more than happy to help you out.