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FAQ
All orders are expertly packaged, prepared, and shipped in 1-3 business day of ordering. We offer Free Shipping and the typical delivery timeframe is 10-17 days. Depending on your location, you may receive items later or earlier. All orders are shipped with the tracking number so you can track them every step of the way! Occasionally, packages may face delays beyond our control, such as postal delays so please kindly understand. For delays over 30 days, contact support for resolution.
You can also visit our online Track My Order page, enter your order number and email to check your order status.
We always put our customers first and do our best to resolve any issues that our customers may experience with their online orders. Any products you return must be in the same condition you received them, in the original packaging and must be within 30 calendar days of the delivery date. For more assistance, you can check more from our refund policy page or you can send us an email at info@efforest.com. Our customer support representative will be more than happy to help you out.